Privacy Policy

Privacy & Cookie Policy

Last updated: [2025.11.11]

1. Introduction

Ducano AB (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data.
This Privacy & Cookie Policy explains how we collect, use, and safeguard information when you visit our website www.ducanovanilla.com, interact with our contact forms, or use our services.

Company information:
Ducano AB
Gruvgatan 2, 421 30 Västra Frölunda, Sweden
VAT No: SE559401606401
Phone: +46 704 49 48 78 / +46 707 60 96 29
Email: info@ducanovanilla.com

2. Personal Data We Collect

We collect only the data necessary to provide our services and respond to inquiries.
When you submit a contact form, we may collect the following:

  • Your name and surname

  • Company name

  • Email address

  • Any other information you voluntarily provide in your message

This information is used solely for the purpose of contacting you regarding your inquiry.

3. Legal Basis for Processing

We process your personal data based on:

  • Legitimate interest — to respond to business inquiries or potential customer requests.

  • Consent — when you accept cookies or subscribe to communications through our website.

4. How We Use the Information

We use the collected data to:

  • Respond to your requests and provide product or service information.

  • Improve our website and user experience.

  • Analyse site traffic and performance through analytics tools.

We do not sell, rent, or share your personal data with third parties except as described below.

5. Data Sharing and Third Parties

We may share limited data with trusted third-party service providers for:

  • Website analytics (e.g. Google Analytics)

  • Advertising and marketing tools

  • Hosting and technical support

These partners process data only according to our instructions and in compliance with the GDPR.

6. Cookies and Tracking Technologies

Our website uses Cookiebot by Usercentrics to manage cookie consent.
Cookies are small text files used to personalise content and ads, provide social media features, and analyse traffic.
We may also share information about your use of our site with our social media, advertising, and analytics partners who may combine it with other information you’ve provided to them or that they’ve collected from your use of their services.

You can change or withdraw your cookie consent at any time by using the Cookiebot icon on our website.

7. Data Retention

We keep personal data only for as long as necessary to fulfil the purposes described above or to comply with legal obligations.
Data from contact forms are deleted periodically when no longer needed.

8. Your Rights (GDPR)

As a data subject, you have the right to:

  • Access and receive a copy of your personal data.

  • Request correction or deletion of your data.

  • Withdraw your consent at any time.

  • Lodge a complaint with the Swedish Authority for Privacy Protection (IMY).

To exercise your rights, contact us at info@ducanovanilla.com.

9. Security

We apply appropriate technical and organisational measures to protect your data from unauthorised access, alteration, disclosure, or destruction.

10. Changes to This Policy

We may update this Privacy & Cookie Policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact

For any questions about this Privacy & Cookie Policy or our data practices, please contact:
Ducano AB
Gruvgatan 2, 421 30 Västra Frölunda, Sweden
Email: info@ducanovanilla.com